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    General Questions

    FAQ

    The Admin Cure is a premium business support service designed to help entrepreneurs and companies streamline operations, improve efficiency, and enhance customer experience. We handle everything from admin and tech support to branding and customer engagement—allowing you to focus on growth.

    Administrative support improves productivity, ensures smooth operations, reduces workload, and allows business owners to focus on core tasks like sales and strategy.

    We primarily support businesses in health, wellness, health tech, and business services. However, our expertise extends to industries like healthcare, e-commerce, real estate, finance, marketing, law firms, and more.

    We integrate AI to enhance efficiency, automate repetitive tasks, and improve customer response times. AI helps with data analysis, scheduling, and workflow automation, while our team ensures a high-quality, personalised approach to every task.

    An in-house assistant works onsite, while a VA works remotely. VAs provide flexibility and cost savings on office space, benefits, and equipment.

    We provide a range of business support services tailored to your needs, including:
    The Essential Admin Package
    • Inbox and calendar management
    • Client inquiries and issue resolution
    • CRM updates and data entry
    • Document preparation and organisation
    • AI-enhanced automation for admin tasks
    The Brand & Content Support Package
    • Social media management (LinkedIn, Instagram, TikTok, Threads)
    • Content scheduling and engagement tracking
    • Podcast and media coordination
    • Email marketing and campaign support
    • Light copywriting for newsletters and blog posts
    The Tech & Operations Package
    • Website maintenance and quality checks
    • AI chatbot setup and optimisation
    • Systems and workflow automation
    • Customer service ticketing system management
    • Integration of business tools (Zapier, Notion, Slack, etc.)
    The Full-Service Business Growth Package
    • All services from the Admin, Brand & Content, and Tech & Operations packages
    • Business strategy and project management support
    • Advanced analytics and reporting
    • AI-powered business insights and automation strategy
    • Dedicated account manager for seamless operations

    Yes! We understand that every business has unique needs, so we can create a custom package tailored to your requirements.

    We handle a wide variety of tasks, including:
    • Scheduling & Calendar Management: Efficiently organise appointments, meetings, and events to keep your day running smoothly.
    • Email & Client Communication: Monitor, manage, and respond to emails, ensuring timely and professional communication.
    • Document Preparation & Data Entry: From creating polished presentations to inputting data accurately, we ensure all documents are organised and error-free.
    • Travel Arrangements & Event Coordination: Planning trips or corporate events? Let us handle all the details, from booking flights and accommodations to coordinating venues and itineraries.

    Yes, we prioritise confidentiality and implement security measures to protect sensitive business data.

    Yes, we offer a full suite of customer support services:
    • Client Inquiries & Issue Resolution: Handle customer queries promptly and professionally, ensuring timely resolutions.
    • Order Management & Follow-Ups: Coordinate order processing, confirmations, and follow-ups.
    • Live Chat & Email Support: Engage with clients in real-time, answering questions and providing support.
    • Feedback Collection & Improvement: Gather customer feedback to improve your services based on client experiences.

    Yes, we provide detailed reports on completed tasks, pending work, and performance metrics on a regular basis.

    Simply reach out for a consultation, discuss your needs, and set up an agreement to begin work. You may also avail of our 21-day Service Tester or Book A Discovery Call to learn more about our services.

    We typically begin onboarding within 3–5 business days after agreement and payment.

    Urgent tasks are prioritised, and response times depend on the service level agreement.

    Yes, a contract ensures clarity on scope, pricing, confidentiality, and expectations.

    We offer flexible contracts with a minimum commitment, ensuring you receive the best long-term support.

    Yes! If your business needs change, we can adjust your package accordingly.

    You can contact us via:

    We offer add-on services. Let us know what you need, and we’ll find a solution.